Upcoming Events & Workshops
NextGen Prep: Certification & Clinical Immersion for Future Healthcare Professionals 2025
Duration: 4-week program | Audience: High school juniors/seniors and college students exploring health careers
NextGen Prep is a hands-on, pre-professional training experience designed to give aspiring healthcare students a head start in their clinical journey.
Program includes:
- Certifications in:
- AHA BLS CPR & AED for Healthcare Providers
- AHA First Aid
- HIPAA Compliance
- OSHA Bloodborne Pathogens for Healthcare Workers
- Foundational Skills Training
- Clinical Exposure
Students will gain stronger resumes, deeper insight into healthcare careers, and increased confidence as they take the next step toward becoming compassionate and competent healthcare professionals.
Front Desk Excellence: Professionalism, Communication & Compliance for Healthcare Staff
Duration: 90 minutes | Audience: Front desk/reception staff, new hires, interns, and summer help
This interactive workshop equips front desk staff with the foundational skills and professional mindset essential for delivering a seamless and compliant patient experience in any healthcare setting. Designed for both clinical and aesthetic practices, the session blends real-world scenarios with engaging instruction.
Workshop includes:
- HIPAA basics and patient privacy at the front desk
- Professional communication and phone etiquette
- Secure texting and messaging protocols
- First impressions and etiquette for a welcoming front office
- Printable training packet, checklist, and certificate of completion
Request a Custom Workshop
We offer customized workshops and trainings for clinics, healthcare organizations, and educational programs. From front desk operations to provider-focused sessions, our trainings are designed to meet your team's unique needs.
Available topics include:
- Front desk and patient communication
- HIPAA, OSHA, and compliance basics
- EHR efficiency and documentation strategies
- Clinical updates for nurses, APPs, and physicians
- Patient care best practices and team-based workflows
To request a workshop or speaker, please complete the Contact Us form or email us at shamsi@clinical-coach.com.